Regarding the Scholarship Issue

2023.10.18

Thank you for always using JobTribes.

We would like to inform you that there is an issue affecting some of the users who are using the scholarship. The details of the problem are as follows:

[Issue Description]
Some scholars are experiencing a message indicating scholarship deactivation, which results in the NFTs they have borrowed becoming unusable.

We are currently conducting an investigation to determine the root cause of this problem. For users who are experiencing the symptoms mentioned above, we kindly ask you to contact our support team. To process the issue efficiently, please provide the following information:

Owner’s PlayMiningID
Scholar’s PlayMiningID
Scholar’s player name

Your cooperation in providing this information would greatly help in expediting the resolution process. We appreciate your understanding and support.
We sincerely apologize for any inconvenience this may have caused.